You can delete your Brummell account and the data linked to it at any time, in the app or by email.
In the app
- Open Brummell and sign in.
- Tap the Profile tab.
- Scroll to Account & Billing and tap Delete Account at the bottom.
- Tap Continue to delete.
- Confirm it's you. The app asks for one of these:
- Face ID, Touch ID, your fingerprint or your phone's passcode, if your phone has one set up.
- Otherwise, the code we email to your account's address.
- If you sign in with Google, Verify with Google. If you sign in with Apple on an iPhone, Verify with Apple (on Android, Apple accounts get the emailed code).
Your account is deleted straight away and you're signed out.
Without the app
Email support@brummell.tech from the email address on your account, with the subject “Delete my account”. We may ask you to confirm the request from that address, then delete the account and tell you when it's done, within 30 days.
What gets deleted
- Your profile and sign-in.
- Your wardrobe: items, photos, imports from forwarded order emails and linked import addresses.
- Saved outfits, outfit plans, wear history and trips.
- Try-On photos and renders, including Looks you saved from partner stores.
- Your style preferences, reminders and notification settings.
- Data our analytics provider (PostHog) and subscription provider (RevenueCat) hold linked to your account: we ask both to delete it.
Any remaining copies, such as in backups, are removed within 30 days. Deletion can't be undone.
Want only some data gone? You can delete items, photos and Try-On photos one by one in the app, or email us. Full details are in the Privacy Policy.
Subscriptions
Deleting your account doesn't cancel a subscription. Cancel it first in the App Store (Apple ID, Subscriptions) or in Google Play (Payments & subscriptions, Subscriptions), or you may keep being charged.